call-center

iTOP – Die wichtigsten Notifications

Die Trigger Trigger (on object creation): T000 User Request new A000/A001 Description T000 User Request new A000/A001 Target class User Request Filter SELECT UserRequest WHERE Status = ’new‘ Trigger (on entering a state): T001 User Request assigned A002 Description T001 User Request assigned A002 Target class User Request Filter State assigned Trigger (on entering a […]